Wayne Elgin
Contact Information
E-mail: welgin@comcast.net
Objective:
To obtain a job as a web site designer or programmer.
Education
1999 - 2003Pensacola Christian CollegePensacola, Florida
Computer Science Major
- Programmed in many languages (C, C++, COBOL, SQL, Visual Basic)
- Wrote more than 50 organized and structured programs for different classes
- Wrote and designed web pages using HTML and JavaScript and Active Server Pages using VBScript
- Served as configuration manager for the semester-long Systems Design group project
- Achieved Dean's List every semester by maintaining a 3.0 or higher GPA
- Completed several computer concept classes (Operating Systems, Networks, Database)
- Completed hands-on courses such as Computer Hardware and Maintenance
Experience
2003Foremost Insurance GroupCaledonia, MI
Software Support Specialist
- Initiated several new intranet website content ideas and put them into place
- Solved customers' software problems over the phone
- Tested laptops before they were sent out to our customers
- Discussed common customer issues with co-workers in bi-weekly meetings
- Provided support to over 500 users and was solely responsible from 5 pm to 9 pm
- Learned a host of proprietary applications thoroughly in just a few short weeks
- Wrote and distributed regular support hints to customers preventatively
- Redesigned the department's old website with a more intuitive layout
2002Army Research LaboratoryAdelphi, MD
Engineering Technician
- Initiated several ideas for data retrieval from multiple sources
- Installed and tested dual sound cards in one machine
- Performed soldering tasks on circuit boards
- Tested speech recognition devices and engines
- Modified proprietary Visual C++ code
- Installed and set up operating system and speech recognition engine on Linux
2000 - 2001Naval Historical CenterWashington, DC
Junior Network Administrator
- Troubleshot and repaired computer software and hardware issues
- Built and set up workstations for use by users
- Answered and responded to help-desk calls
- Pulled network cabling to workstations
- Took initiative to design new layout and coded website for intranet
- Prepared and gave PowerPoint presentation on Tasks in Microsoft Outlook
- Took inventory of hardware and software on workstations
- Received incentive award for work done on website
1998 - 2000Naval Research LaboratoryWashington, DC
Office Automation Clerk
- Set up and installed computer hardware (scanner, network cards, entire new workstations, and printers)
- Plotted data on graphs with SigmaPlot
- Used most word processing software (Word, WordPerfect, and WordPro)
- Prepared PowerPoint presentations for symposium use
- Repaired computer hardware and software issues
- Took inventory of software on computer systems for the branch
- Worked throughout senior year of high school